Legal notice

This page identifies the trader operating this website, as required for online sellers in the United Kingdom under the Electronic Commerce (EC Directive) Regulations 2002 and the Consumer Contracts Regulations 2013.

Website operator

Flexnee LLC
15442 Ventura Blvd, Ste 201-1881
Sherman Oaks, CA 91403
United States

Trading as ALPACORE at alpacore.co.

Legal form

Flexnee LLC is a limited liability company formed under the laws of the State of California, United States.

Contact

Email: support@alpacore.co
Response time: within 2 business days, Monday to Friday

Email is our primary and fastest contact channel. The address above is our registered business address for correspondence and legal notices; it is not a returns address and is not open to the public. For returns, email support first and we will give you the correct address for your order.

Responsible for content

Flexnee LLC is responsible for the content published on alpacore.co.

Payments

Card payments are processed by our payment providers and appear on your statement as ALPACORE.CO. Flexnee LLC does not store full payment card details.

Consumer rights and complaints

If you have a complaint, email support@alpacore.co and we will work with you directly until it is resolved. Please give us the chance to fix it before escalating — in almost every case we can settle it faster than a formal process can.

Your statutory rights are set out in our Returns & Refund Policy, including the 14-day right to cancel for consumers in the United Kingdom and your rights under the Consumer Rights Act 2015 if goods are faulty, not as described or not fit for purpose.

Product information

Our compression socks are consumer garments, not prescription medical devices, and nothing on this website constitutes medical advice. See our Medical Disclaimer.

Intellectual property

All content on this website — text, photography, video, graphics, logos and code — is the property of Flexnee LLC or its suppliers and is protected by intellectual property law. The ALPACORE name and logo may not be used without written permission.

External links

This website links to services operated by third parties, including payment providers, carriers and order-tracking tools. We have no control over their content and accept no responsibility for it. Their own terms and privacy notices apply when you use them.